Jennifer Chatman

Professor of Management, Haas School of Business
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"Creativity is essential to organizational innovation and growth."

Jennifer A. Chatman is the Paul J. Cortese Distinguished Professor of Management at the Haas School of Business, University of California, Berkeley. Professor Chatman’s recent research focuses on how a culture emphasizing innovation and adaptation buffers firms from economic volatility, how CEO’s personality influences organizational culture, and how diverse groups perform in high pressure situations. Professor Chatman has developed the Organizational Culture Profile (OCP) for assessing organizational culture strength and content as well as the gaps between an organization’s current and desired culture.

Professor Chatman's research and consulting focus on the business advantages of leveraging organizational culture and leading strategic change, and she has worked with a variety of organizations including: Adobe, Boise-Cascade, British Telecom, Chiron, Citigroup, Cisco Systems, The Coca-Cola Company, ConocoPhillips, DNV, eBay, Fannie Mae, First Data, Franklin Templeton, Freddie Mac, Gallo Winery, Genentech, Goldman Sachs, Hotwire, Intel, Kaiser-Permanente, Maersk, Mars Inc., Microsoft, New York Life, Novartis, Office of Hawaiian Affairs, PG&E, Pixar, the Portland Trailblazers, PricewaterhouseCoopers, Qualcomm, Roche, Sandia National Laboratories, Salesforce.com, Silver Spring Networks, Statoil, the U.S. Postal Service, and the U.S. Treasury.

She is a member of the Board of Directors of Simpson Manufacturing (NYSE: SSD) and a Trustee of Prospect Sierra School. She is an academic partner with The Trium Group. She teaches a variety of executive management and MBA courses focusing on leveraging high performance cultures, leading change, and making effective decisions. She has taught in executive education programs at a number of universities. She has served as the faculty director of UC Berkeley Executive Education and of the Ph.D. program at Haas, and the chair of the Management of Organizations Group at Haas. Chatman is also currently the Co-Director of the Women's Executive Leadership program at Berkeley Executive Education. 

Professor Chatman’s research has been highlighted in The Atlantic, Business Week, Business 2.0, The Financial Times, Fortune, Inc., Glamour, The Jungle, the New York Times, the San Francisco Chronicle, the Los Angeles Times, the Wall Street Journal, and Working Mother. She was a keynote speaker for the Private Equity Women’s Conference, the AACSB Dean’s Conference, and the Economist Innovation Summit. She interviewed Jack Welch for the Commonwealth Club, Comcast, and NPR, and has appeared on television and radio over the years to talk about her research and consulting work. She has written articles that have appeared in numerous academic journals.

Professor Chatman has won a variety of research and teaching awards including Haas’ Cheit Award for Excellence in Teaching, and from the Academy of Management, the Dissertation Award, the Best Paper of the Year Award, the Scholarly Impact Award and the Cummings Scholar Award. She was honored as the Ascendant Scholar by the Western Academy of Management. She won the Administrative Science Quarterly Scholarly Impact Award and the Accenture Award from the California Management Review. She is a member of the American Psychological Association, the American Psychological Society, and is a Fellow of the Academy of Management and an Editorial Board member of the Annals of the Academy of Management and the Annual Review of Organizational Behavior and Organizational Psychology.

Jennifer Chatman frequently participates and teaches in Berkeley Exec Ed Custom Programs.

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Academic Background 

PhD, Business Administration, UC Berkeley

BA, Psychology, UC Berkeley

Publications & Media

Videos 

The Steve Jobs Leadership Puzzle

WATCH VIDEO

Risk & Failure in Innovation

WATCH VIDEO

A Look Inside the Women's Executive Leadership Program

WATCH VIDEO

What Defines the Leader?

WATCH VIDEO
VIEW MORE
Papers & Articles 

The Top 3 Attributes of Successful Leaders

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Paradigm lost: Reinvigorating the study of organizational culture

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Culture as a Powerful Leadership Tool

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Parsing organizational culture: How the norm for adaptability influences the relationship between culture consensus and financial performance in high-technology firms

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Creativity from Constraint? How the Political Correctness Norm Influences Creativity in Mixed-sex Work Groups

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Narcissistic CEOs and executive compensation

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Psychological Perspectives on Leadership

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More Papers by Jennifer Chatman

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Awards & Honors 
 
RESEARCH AWARDS:
  • 2015 “Best Paper of the Year, 2014” Group and Organization Management, for “The Promise and Problems of Organizational Culture: CEO Personality, Culture, and Firm Performance.”
  • 2006 Inducted as a Fellow of the Academy of Management
  • 2005 “Most Influential Paper Award,” 1997-2000, Academy of Management, Conflict Management Division for “Being different yet feeling similar: The influence of demographic composition and organizational culture on work processes and outcomes” published in Administrative Science Quarterly, 1998, 43 (4): 749-780
  • 2004 Accenture Award, for the article that “made the most important contribution to improving the practice of management,” in California Management Review for “Leading by Leveraging Culture”
  • 1998 L.L. Cummings Scholar Award, Academy of Management Organizational Behavior Division, awarded for “outstanding achievement to one researcher in early mid-career.”
  • 1997 Administrative Science Quarterly Award for Scholarly Contribution, for “the article that had the most impact on the field of organizational behavior over the past five years,” for Mixing and matching people and organizations: Selection and socialization in public accounting firms.
  • 1996 Schwabacher Research Award, Haas School of Business
  • 1994 Ascendant Scholar Award, Western Academy of Management
  • 1991 Best Paper Award, Academy of Management Organization and Management Theory Division for “Assessing the relationship between industry characteristics and organizational culture: How different can you be?”
  • 1989 Outstanding Paper Based on a Dissertation Award, Academy of Management Organizational Behavior Division for “Mixing and Matching People and Organizations: Selection and Socialization in Public Accounting Firms.”
  • 1980 Phi Beta Kappa
TEACHING AWARDS:
  • 2012 – Poets-and-Quants World’s Best Business School Professors
  • 2007 Cheit Teaching Award for Teaching Excellence, Berkeley Columbia Executive MBA Program
  • 2014, 2015,1998, 1997, 1996, 1994 Cheit Teaching Award Honorable Mention, Haas School of Business, Full time & Evening MBA, Executive MBA, and Ph.D. Programs
  • 1991 Outstanding Teacher of the Year Award, Kellogg Graduate School of Management Evening MBA program
Academic Background 

PhD, Business Administration, UC Berkeley

BA, Psychology, UC Berkeley

Publications & Media

Videos 

The Steve Jobs Leadership Puzzle

WATCH VIDEO

Risk & Failure in Innovation

WATCH VIDEO

A Look Inside the Women's Executive Leadership Program

WATCH VIDEO

What Defines the Leader?

WATCH VIDEO
VIEW MORE
Papers & Articles 

The Top 3 Attributes of Successful Leaders

VIEW PAPER

Paradigm lost: Reinvigorating the study of organizational culture

VIEW PAPER

Culture as a Powerful Leadership Tool

VIEW PAPER

Parsing organizational culture: How the norm for adaptability influences the relationship between culture consensus and financial performance in high-technology firms

VIEW PAPER

Creativity from Constraint? How the Political Correctness Norm Influences Creativity in Mixed-sex Work Groups

VIEW PAPER

Narcissistic CEOs and executive compensation

VIEW PAPER

Psychological Perspectives on Leadership

VIEW PAPER

More Papers by Jennifer Chatman

VIEW PAPER
VIEW MORE