Support Center

Enrolling in any one of our programs is simple:

• Click on the "enroll" button on the program page
• Create an account or log in to our customer portal
• Completed the online reservation form (should take less than 2 minutes)
• Pay by credit card to complete your enrollment, or select your preferred payment type to reserve your seat and connect with the finance team

Berkeley Executive Education provides discounts for members of select communities including UC Berkeley degree program alumni, Berkeley Haas degree program alumni, Berkeley ExecEd program alumni, nonprofit workers, government workers, Military, and Veteran communities. 

Multiple discounts are not allowed and discounts may not be combined with other promotions or special offers. In the event that a customer qualifies for two discounts or a discount and a promotion, the higher rate of discount or promotion will be applied. Discounts or promotions may only be applied at the time of purchase. Retroactive discounts will not be applied to prior purchases or completed programs. Discounts are contingent on meeting the criteria outlined below.

Please fill out the discount request form to share your documentation with us.

Nonprofit & Government: 10% off regular price registration fee 

• To receive the discount, verification of employment by a registered 501c3 organization or a federal, state, or local government must be completed.

Nonprofit and government discounts are not available for partner programs.  

U.S. Military & Veterans: 15% off regular price registration fee 

• To receive the discount, you must provide proof of service. Valid documentation includes any one of the following: 
  • DD Form 214, 215, 256, NGB Form 22, or NGB Form 22-A

Group Registration Discount for 5+ participants: 20% off regular price registration fee 

• Restrictions apply. Learn more about Group Enrollment.

Berkeley Haas Degree Program Alumni: 30% off regular price registration fee

• To receive the discount, you must provide a copy of your transcript or diploma demonstrating successful completion of a degree program. Electronic transcripts and digital diplomas can be obtained from the Registrar’s Office.
• If you have successfully completed a Certificate of Business Excellence from Berkeley Executive Education, you also qualify for this discount.

UC Berkeley Degree Program Alumni: 15% off regular price registration fee

• To receive the discount, you must provide a copy of your transcript or diploma demonstrating successful completion of a degree program. Electronic transcripts and digital diplomas can be obtained from the Registrar’s Office.

With the exception of the Certificate of Business Excellence, non-degree programs do not qualify for either the Berkeley Haas or the UC Berkeley Alumni discount.

Berkeley ExecEd Program Alumni: 15% off regular price registration fee 

• To receive the discount, verification of past program participation, payment, and successful completion must be validated.

Qualifying participants from open-enrollment programs and global partner programs may receive the Berkeley ExedEd Alumni discount.
 

With the exception of our Berkeley Executive Leadership program and select partner programs*, most programs are offered on an open-enrollment basis and do not require an application. Once you complete your reservation and pay for your enrollment, your seat in the program is secured.

*Application requirements will be clearly noted on applicable program pages.

For most international participants, a B1/B2 visa—for participation in scientific, educational, professional, or business conventions, conferences, or seminars—is required for entry into the United States to attend a program with us. 

Requesting and receiving a visa takes time and we recommend beginning the process three or four months in advance of the start date of a program.

When applying for a visa, you can ask your Program Manager to prepare an invitation letter to help with your visa application. It is important to emphasize that the visit is for business purposes. 

The Visa Waiver Program is available to citizens or nationals from select countries. Check the Department of State website to determine your eligibility and learn about the waiver process.

We encourage teams to go through our programs together, so they can quickly apply their learnings to their work. For groups of five or more from the same company attending the same program, participants will receive a 20% discount on the regular tuition cost. Visit our group enrollment page to learn more.

The enrollment deadline for each program is dependent upon the amount of pre-work required for that program. Pre-work can include surveys, assessments, and required reading.

To ensure all pre-work can be completed prior to the program start date, enrollment for a program may close early. Please check the individual program description for the exact date of the enrollment close.

Waitlisted program dates are clearly labeled on the program page. Click the "Join Waitlist" button to add yourself to the list. If a program seat becomes available due to cancellations or transfers, wait-listed individuals will be contacted on a first come, first serve basis.

Our programs are limited in size to maximize the participant experience and interaction with faculty, guest speakers, and other participants. Due to this limitation, we often experience sold-out situations, so it's important to enroll and to pay in full early to guarantee your seat in the program.

Whether you enroll and pay in full, or reserve a seat with payment arrangements, you can find important information and resources for your upcoming program in our customer portal. 

We will also send email communications related to your upcoming program, so be sure to provide any required responses in a timely manner.

Shortly after submitting payment in full, you will receive a welcome email message from the program services team. 

The welcome email, will include introductions from your Program Manager (your primary point of contact for your Berkeley experience), recommended hotels for your stay at Berkeley, and details regarding your program and any required pre-work—if applicable. 

We provide verified digital certificates to participants via email upon completion of the program. The certificates allow for one-click sharing to social media and professional networking sites like LinkedIn.

COBE eligible programs are clearly labeled throughout the website. Please refer to the specific program page of interest to you to determine if the program counts towards a Certificate of Business Excellence, the number of days awarded, and the applicable academic pillars. 

Our programs are non-degree programs and do not hold any credit unit equivalency, letter grades, pass/fail designation, Continuing Education Units (CEUs), or transcripts. Rather, we provide a certificate of completion at the conclusion of the program. 

To qualify for a certificate of completion, a participant must meet the minimum requirements as noted for each program and maintaining at least 80% attendance/engagement in the program.

We know that time away from the office is precious, so we work hard to make our program experiences as productive and valuable as possible. Our programs span full business days starting between 8:30-9:00 a.m. and running through 5 p.m. with lunch served in the classroom and short breaks throughout the day. 

Approximately 1-2 hours of evening activities and preparation for the next day are required for some programs. Please refer to the individual program sample schedule for more detail.

Programs are typically held in one of the following locations:

• Executive Classroom S480 | get walking directions to S480 from Stadium Garage
• California Memorial Stadium | get walking directions to Stadium classroom from Stadium Garage
• Faculty Club | get walking directions to Faculty Club from Stadium Garage
• Simpson Family Suite in Chou Hall | get walking directions to Chou Hall from Stadium Garage

Program materials are accessible for 12 months from the start date of the program. Please be sure to download eligible materials for your personal records should you want to reference materials past this timeline. Select IP-protected or permission-based materials are subject to removal and may not be available to download or view outside of Canvas as noted in your program.

Participants that have completed a program with Berkeley ExecEd from 2020 to the present can retrieve digital copies of their certificates of completion or badges using their email address at the Accredible credential portal.

If you no longer have access to the email account associated with your certificate or if you completed a program prior to 2020, please submit a support request.
 

To learn more about our past participants, visit our Past Participants page.

UC Berkeley Center for Executive Education, dba Berkeley Executive Education, is a California nonprofit organization formed for the purpose of operating executive education programs in support of UC Berkeley and the Haas School of Business.

Unless otherwise stated, only the following programs are eligible for special promotional discounts.

• Advanced Executive Presence
• AI for Executives
• AI for Healthcare
• Berkeley Changemaker
• Communications Excellence
• Data Science for Leaders
• Financial Data Analysis for Leaders
• High-Impact Leadership
• Leading Strategy Execution through Culture
• Negotiation & Influence
• New Manager Boot Camp
• Product Management
• Product Management Studio
• Venture Capital Executive Program
• Women’s Executive Leadership

The program fee includes tuition, all program materials, and all in-person program meals during the program (breakfast, lunch).

The program fee does not include hotel accommodations, meals outside of the program (dinner), or parking. 

If the program start date is greater than 30 days out, we will hold a reserved seat for a maximum of 14 days without need for full payment or payment arrangements. If full payment or payment arrangements have not been made during that time, then the reserved seat will be canceled.

If the program start date is 30 days out or sooner, then full payment or payment arrangements for reserved seats must be made within three (3) business days.

Payments can be made via credit card (Visa, MasterCard, American Express), purchase order, ACH, or wire transfer. If you elect to be billed for the program, payment details will be provided on your invoice. 

If the program start date is more than 30 days out, we will hold a reserved seat for a maximum of 14 days without full payment or payment arrangements. If full payment or payment arrangements have not been made during that time, then the reserved seat will be canceled.

If the program start date is 30 days out or less, then full payment or payment arrangements for reserved seats must be made within three (3) business days.

You will need to check directly with your employer if our programs qualify for reimbursement. To assist you in the process, we have created the Requesting Employer Support document with tips on securing support and reimbursement from your employer. 

To ask any questions regarding billing, please submit a support request.

Customers may make up to two transfers to a future program date for the same program. Participants can make their first transfer at no additional charge. Upon the second transfer, the customer will incur an administrative fee of $300. To make a transfer, participants must meet the following requirements:

• The transfer request is received 14 days prior to the start date of the initially enrolled program
• The participant is enrolling for future dates within 12 months of the transfer request
• The future program date is still accepting registrations

If the customer wishes to transfer to a future date for a different program of lesser or equal value, the preceding conditions must also be met.

Account balances resulting from administrative fees will be charged to the customer and payment must be received prior to the new program start date. Refunds due to the customer resulting from program cost differences will be processed within ten (10) business days.

Transfers

Customers may make up to two transfers to a future program date for the same program. Participants can make their first transfer at no additional charge. Upon the second transfer, the customer will incur an administrative fee of $300. To make a transfer, participants must meet the following requirements:

• The transfer request is received 14 days prior to the start date of the initially enrolled program
• The participant is enrolling for future dates within 12 months of the transfer request
• The future program date is still accepting registrations

If the customer wishes to transfer to a future date for a different program of lesser or equal value, the preceding conditions must also be met.

Account balances resulting from administrative fees will be charged to the customer and payment must be received prior to the new program start date. Refunds due to the customer resulting from program cost differences will be processed within ten (10) business days.

Cancellations & Refunds

• Registrations can be canceled for a full refund within 30 days of full payment, provided that the program start date is at least 30 days in advance of the receipt of the cancellation request.
• Cancellation requests made 31 days or more after full payment is received and at least 30 days in advance of the program start date will incur a $300 administrative fee per canceled registration.
• If the cancellation request is received fewer than 30 days before the program start date for any reason, then a refund will be calculated based on the table below.

While we strive to maintain our published program schedules, Berkeley Executive Education will need to cancel programs periodically. We will inform registrants of canceled programs immediately via email. 

Customers with paid enrollments for canceled programs may choose from any of the available options below:

• Transfer to a different date for the same program of equal or lesser value and receive a refund for any cost difference
• Transfer to a different date for the same program of greater value and pay the difference in cost
• Transfer to a different program of equal or lesser value and receive a refund for any cost difference
• Transfer to a different program or of greater value and pay the difference in cost
• Request a full refund 

Note: Any travel coordination and expenses related to the attendance of our in-person programs are the sole responsibility of the program registrant(s). For this reason, we highly recommend you plan your travel accordingly.

The program fee does not include hotel accommodations, but we have negotiated special rates* for our UC Berkeley Executive Education programs at several local hotels in Berkeley including:

Residence Inn Berkeley | +1 510-982-2100 | 2121 Center St, Berkeley, CA 94704

• Residence Inn Berkeley is located downtown across the street from the University of California Berkeley (~ 20-25 minute walk uphill through campus to Haas) and steps away from access to San Francisco via Bay Area Rapid Transit and walking distance to theaters, shopping, and dining. View Residence Inn Berkeley rates.

Graduate Berkeley |+1-510-845-8981 | 2600 Durant Ave, Berkeley, CA 94704

• Graduate Berkeley is within walking distance of the campus (~ 7-10 minute walk through campus to Haas). View Graduate Berkeley rates and use "3438548" in the corporate account field under Special Rates when booking your stay.

Hotel Shattuck | +1-510-845-7300 | 2086 Allston Way, Berkeley, CA 94704

• The Hotel Shattuck is within walking distance of campus (~ 20-25 minute walk uphill through campus to Haas) and steps from Bay Area Rapid Transit, providing quick access to UC Berkeley campus and public transportation to the airport(s) and the city of San Francisco. View Hotel Shattuck rates using the discount code "CEE" when booking your stay.

Claremont Hotel Club & Spa | +1-800-551-7266 | 41 Tunnel Road, Berkeley, CA 94705

• The Claremont Hotel Club & Spa is approximately 2 miles from campus, but provides breathtaking views of San Francisco from its 22 acre facility in the East Bay. You must use customer code SCP2117907 and Access code:
  IS266US485 when booking your stay. View Claremont Hotel rates.

DoubleTree Berkeley Marina | +1 510-548-7920 | 200 Marina Blvd, Berkeley, CA 94710

• The DoubleTree Berkeley Marina is approximately 4 miles from campus and has great views of the Berkeley Marina. Under the Special Rates section, enter the Corporate Account Code: 0560009286. View DoubleTree Berkeley Marina rates. 

*Special offers and discounted rates are subject to hotel availability. When reviewing and comparing hotels, please note additional charges often apply for parking.

During in-person programs, meals (breakfast, lunch, and light snacks) are provided in the classroom or at a nearby dining facility. 

Participants with special dietary requirements can note their dietary restrictions during the reservation process or in their account profile. The program services manager will work with catering to accommodate your preferences. 

Updates to dietary requirements made fewer than seven days prior to the program start date may not be met due to catering logistics.

Berkeley Executive Education makes every effort to accommodate the needs of all participants. 

Participants with special dietary requirements can note their dietary restrictions during the reservation process or in their account profile. The program services manager will work with catering to accommodate your preferences. 

Updates to dietary requirements made fewer than seven days prior to the program start date may not be met due to catering logistics.

The UC Berkeley Executive Education programs are held on the UC Berkeley-Haas campus at 2220 Piedmont Avenue, Berkeley CA, 94794.

The UC Berkeley campus is easily accessible from major highways, public transportation, and two international airports—SFO and OAK. For more information about Airport shuttles, public transit, and parking, please visit the Berkeley Haas visitor's page. 

Classroom locations vary by program and date. Once enrolled, your program manager will share the specific location of your program. 

Program fees do not include parking or transportation and are the sole responsibility of the participant.

The nearest parking facility is Stadium Parking Garage at 2205 Piedmont Avenue, Berkeley CA 94794 between California Memorial Stadium and the Greek Theater. Public parking is available for an hourly fee. Rates are subject to change. 

If you choose on-street parking, we highly recommend reading parking restrictions carefully as the regulations and events schedules are strictly enforced by the City of Berkeley. 

For more information about airport shuttles, public transit, and parking, please visit the Berkeley Haas visitor's page. 

Access to the UC Berkeley Campus is available through several transit options:

Several international airports are relatively close to the UC Berkeley campus. Ground transportation times to and from campus can fluctuate widely due to traffic congestion, so please plan accordingly.

Download our UC Berkeley and Area Campus Guide for more information on campus and things to do in the Bay Area.

Please be sure to familiarize yourself with the following policies:

• Terms of Use
• Code of Conduct
• Privacy Policy 

Participants are required to attend at least 80% of all in-person or virtual classroom instruction in order to successfully complete a program and earn a certificate of completion and/or any associated credit toward a Certificate of Business Excellence or a Comprehensive Leadership Program.

If you cannot attend a program session for any reason, contact your program manager to discuss your situation. In the event that a participant does not satisfy the 80% minimum attendance requirement and no prior notice was given, no refund or transfer will be provided.

While our programs are open to a global audience of executives, proficiency in written and spoken English at a level that allows full engagement and participation in a program is recommended unless otherwise noted to be a language-specific program.

Berkeley Executive Education makes every effort to accommodate the needs of all participants. If you are attending an in-person program, please select Yes for the question "Do you require any accessibility support?" on the registration form and add short details about your accessibility requirements. Please note: the online program registration form does not have the accessibility question, but you can also update your accessibility support request in your Account Profile. Your program manager will follow up with you for details on your request. 

The list of countries sanctioned by the Treasury Department's Office of Foreign Asset Control currently includes: Cuba, Iran, North Korea, Syria and the Ukraine-Crimea Region, plus the addition of Russia for Berkeley Executive Education at this time.

Detailed information about each program including curriculum and sample schedule can be found by downloading the program guide from the program page ("More Information" section). Enrolled program participants will receive a detailed schedule and other important information from their program manager as the start date approaches.

Please review our Covid safety protocols.

Our programs are founded on the principle of applied learning. We expose you to cutting-edge research, invite you to question the status quo, explore new ways of thinking, and provide opportunities for you to define practical ways to implement those ideas in your organization.  

We engage you in a variety of learning experiences, such as assessments, experiential activities, interactive faculty presentations and facilitated discussions, case studies, simulations, group assignments, peer coaching, executive coaching, refresher and application webinars, and social learning networks. Through these activities, we extend learning beyond the classroom into the workplace to ensure new concepts and skills drive impact for your business.

Programs are typically held in one of the following locations:

• Executive Classroom S480 | get walking directions to S480 from Stadium Garage
• California Memorial Stadium | get walking directions to Stadium classroom from Stadium Garage
• Faculty Club | get walking directions to Faculty Club from Stadium Garage
• Simpson Family Suite in Chou Hall | get walking directions to Chou Hall from Stadium Garage

Business casual clothing is recommended for our programs.

The Bay Area climate is mild year-round with warm days and cool evenings. However, the temperature can fluctuate substantially throughout the day and it's best to dress in layers or bring a light jacket. 

The first day of our in-person programs begin with check-in and orientation where you will receive the materials you will use throughout the rest of the program. Information on the start time and exact location will be sent to you approximately one month prior to the start of the program. 

Some programs also feature a welcome reception at the end of the first day. The complete schedule, including reception time, will also be sent to you prior to the start of the program.

Laptops are not typically required, but some programs feature simulations. Simulations are often done in teams so you can pair with someone if you don't have a laptop.

You will be notified if your particular program requires a laptop.

On the last day of the program, you'll receive a Certificate of Completion given at the end of the day. If you need to leave early due to travel plans, your Program Manager can arrange to get you the certificate early; please inform the Program Manager of your early departure before the last day of the program. 

Our in-person programs are specifically limited in size to maximize the participant experience and interaction with faculty, guest speakers and other participants. Typically, there are about 30-60 participants in each program.

You can view all of the Berkeley Executive Education in-person programs on our website here. 

It depends on the delivery format of the online program. You can find details about the delivery format in the "Format & Structure" section of each program page.

Asynchronous online programs allow participants to complete assignments and video lectures through a more flexible schedule, but they can feature scheduled live sessions. Every asynchronous program has deadlines for assignments and program completion that must be met.

These deadlines will be announced at the beginning of the program by the Faculty Director or on the learning platform (depending on the program). Please be sure to review the program sample schedule to ensure you understand the program's unique time commitment and scheduling.

Synchronous programs (or "live online") consist of live sessions where participants interact with faculty and each other in real time. Synchronous online programs create a collaborative learning environment where engagement is encouraged.

Synchronous programs (or "live online") consist of live sessions where participants interact with faculty and each other in real time. Synchronous online programs create a collaborative learning environment where engagement is encouraged. 

Asynchronous online programs allow participants to complete assignments and video lectures through a more flexible schedule, but they can feature scheduled live sessions. Every asynchronous program has deadlines for assignments and program completion that must be met.

These deadlines will be announced at the beginning of the program by the Faculty Director or on the learning platform (depending on the program). Please be sure to review the program sample schedule to ensure you understand the program's unique time commitment and scheduling.

Our online programs are entirely online to enable the highest degree of access and flexibility for our participants.

Participants are required to attend at least 80% of all virtual classroom instruction in order to successfully complete a program and earn a certificate of completion and/or any associated credit toward a Certificate of Business Excellence or a Comprehensive Leadership Program.

If a you cannot attend a program session for any reason, contact your program manager to discuss your situation. In the event that a participant does not satisfy the 80% minimum attendance requirement and no prior notice was given, no refund or transfer will be provided.

Yes, we welcome most international participants in our online programs. Online programs enable a high degree of access and flexibility, so we can accommodate participants from around the globe. 

Many of our live-online programs run on Pacific time. When available, please note the delivery time on the sample schedule to best prepare for the time commitment. 

The list of countries sanctioned by the Treasury Department's Office of Foreign Asset Control currently includes: Cuba, Iran, North Korea, Syria and the Ukraine-Crimea Region, plus the addition of Russia for Berkeley Executive Education at this time.

We take extra care to create as many touchpoints and interactions between participants as possible. Depending on the program, participant interaction may include group coaching sessions, weekly live sessions, and discussions on the learning platform.

All of our programs offer live sessions with faculty that allow for chat and Q&A. Depending on the program, there may be additional opportunities to engage with faculty during live sessions and faculty office hours.

Depending on the program type, access to the program alumni community will be available via a designated LinkedIn page. Networking sessions are also scheduled within our online programs for a fun, social connection with your cohort.

Session recordings are not available for the Forum or the Lab. These program sessions are designed to increase interactivity and attendance. Recordings are available for asynchronous programs.

No, all of the program materials are included in the program fee. As long as you have a computer and a stable internet connection, you are all set. However, please be sure to download the full hardware, software, and bandwidth requirements prior to attending an online session for the Forum and Lab.

Download the full hardware, software, and bandwidth requirements prior to attending an online session for the Forum and Lab.

UC Berkeley Executive Education collaborates with online education provider Emeritus to offer a selection of online programs. These programs are taught by and based on the proprietary curriculum and research of Berkeley Haas and UC Berkeley faculty. Learn more about the Emeritus program experience for our open enrollment programs.

Registration, payment, and in-program technical support for Emeritus programs are handled directly by Emeritus support.

Visit our programs finder and filter by online programs to see a complete list.

The Certificate of Business Excellence (COBE) is an opportunity to earn a mark of distinction from our world-class university and business school. In the program, you can design a personal learning journey to help you face today's business challenges and gain access to a distinguished alumni network.

Learn more about the Certificate of Business Excellence.